Exchange Policy

Exchange Window

You can exchange any piece within 24 hours of delivery, for another size or another piece, depending on availability. After this time we cannot accept an exchange, so please contact us as soon as possible. We do not offer refunds.

Condition of Items

To be eligible for an exchange, pieces must be:

• — Unworn and unwashed
• — In original condition with all tags attached
• — Free from perfume, makeup, or any stains
• — Sent back in original packaging where possible
• — Sets are exchanged as a complete set: the blazer and the trousers are sent back together.

Pieces That Cannot Be Exchanged

The following cannot be exchanged:

• — Items marked as final sale or discounted
• — Items that show signs of wear, washing, or alteration
• — Pieces sent back after the 24-hour window

How to Exchange

Message us on WhatsApp within 24 hours of receiving your order, with your order number and the size or piece you would like instead. We will guide you through the next steps.

Completing Your Exchange

Once we receive and check the piece, we will confirm your exchange and send you the new size or piece, depending on availability, within 3–5 business days. We do not offer refunds.

Shipping Costs

Shipping costs for sending a piece back are paid by the customer, unless the piece arrived faulty or was not what you ordered. We recommend a tracked shipping method, as we cannot be responsible for parcels lost on the way back.